Warranty Terms

Thank you for your purchase from Zebra Blinds. We are so sure of the high quality of our products so we extended standard 1 year warranty to 3 years. All our mechanism components, plastic and aluminium parts guaranteed for 3 years. Our fabric, motor and fitting guaranteed for 1 year. Now you are in safe hands of Zebra Blinds!

THREE YEARS MANUFACTURER WARRANTY:
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of three (3) years for the original invoice date.
The guarantee is limited to repair or replacement of the defective materials or components. Repairs will only be made with like or similar parts. The Guarantee regarding replacement parts will be null and void as regards products discontinued by manufacturer. The Guarantee is non-transferable i.e. limited to original purchaser of the product. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Zebra Blinds cannot be responsible for taking down or re-installing a defective blind or component. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.

General Exclusions:
This guarantee is null and void if the damage or failure was as a result of:

• Accidental Damage
• Failure to follow measurement, installation, cleaning or maintenance instructions
• Product Misuse
• Alteration
• Installation in a non-domestic or commercial environment
• Damage caused by exposure to elements or extreme dampness or temperature variation
• Normal fading of the fabric
• Incorrect Measurements supplied
• Normal wear and tear
• Damage from animals or insects
• Rusty Cords

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall Zebra Blinds be liable or responsible for incidental or consequential damages of for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer’s statutory rights under applicable national laws in force.